Release Notes for V19.9

Dashboard Create PDF from Dashboard The ability to generate a PDF version of your Dashboard has been added.  You will see the “Generate PDF” link in the top right corner of your Dashboard. Dashboard Selection Preferences will be retained Selections made in the current session in the Dashboard will now be retained when toggling between…

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Release Notes for V18.16

  User Experience Added A Knowledge Base Link There is now a new column added to our Menu Ribbon for Support.  It contains a link to our new Knowledge Base as well as a link to our Contact Page. Audience Search Now Shows The Product Expire Date & Payment Status Product Expire Date & Payment Status…

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Release Notes for V18.14

Audience Search Email Status Now Viewable on Search Screen In your Audience Search results, the email status will now appear below the email address. If the email address has been flagged as a bounce, you will see it flagged in red as “Invalid Email”. This will assist you when doing your searches. Email Validity Data…

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Audience Search – Other Updates

Other Updates Deactivating a Customer Once a customer is deactivated, s/he may not be reactivated. Deactivation is used very rarely and it’s usually for when a customer requests to be removed completely or when you know it is a duplicate record with no active products. If a deactivated customer needs to be reactivated, the only…

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Audience Search – Gift Subscription Management

Gift Subscription Management A gift subscription includes a donor and a gift recipient. The donor does not need to subscribe to the product while the gift recipient receives the product subscription which is paid by the donor. To setup a gift subscription, 1) create the donor as a customer (if s/he doesn’t already exist) and…

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Audience Search – Group Subscription Management

Group Subscription Management A group subscription provides access to a set number of authorized members, and allows a group administrator to manage the list of members. To manage group subscriptions, a group has to be set up in settings. There are two types of group that can be set up namely Admin Earns all and…

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Audience Search – Subscription Management

Products Table If the customer has any product subscriptions (past or current), they will be listed in the Products table. This is where you can view the subscriptions details, review served issues history and add a new product subscription for the customer. To navigate to the Product section. In the main Product table, we list…

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Audience Search – Searching Adding & Updating Customers

Searching for Customers Select the Brand to look up the customer in. Select what way you are wanting to look the customer up.  You can quickly search for any customer by entering the information in the search box. All search fields are optional Basic search fields include: Customer ID: A unique ID assigned by Omeda to…

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Audience Search – Overview

What is Audience Search? Audience Search (formerly called Customer View) is the application where you can easily search for customers to review and update his/her contact information, magazine and email subscriptions and order history, behaviors, demographics, and email permissions (opt-in/out). To access Audience Search, click the Menu tab and select Audience Search under the Management…

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