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Reports – Email Device and Client Type Reporting

Summary

The Opens by Client and Device report is available in the Reports and Analytics menu as well as within our Deployment Delivery reports.

This report will show the Device Type and Email Client values for all recipients who opened the selected deployment(s).

Description

In the Reports and Analytics section, under Email Reports, the report can be accessed by clicking ‘Opens by Client and Device’. You can then select the Start and End date, the Deployment Type, the Designation, and, if desired, one or more specific Deployments.

After clicking ‘View Report’, the Report will display. On the first page of the report, you will see a pie chart of all device types used to open the applicable deployments. For recipients who opened the deployment using a Webmail application like Gmail or Yahoo, the device type is not available. Because of this, they are broken out into their own device type category, Webmail. Below the pie chart, the Email Clients for each Device Type will be further broken out.

Page 1

On Page 2, a break out of only Email Clients will be listed, descending from the Email Client with the most opens.

Page 2
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