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- Behavior Lookup By Customer Id
- Customer Change Lookup
- Customer Comprehensive Lookup By Customer Id
- Customer Lookup By Customer Id
- Customer Lookup By Email Address
- Customer Lookup By EncryptedCustomerId
- Customer Lookup By External ID
- Customer Lookup By Name and Country
- Customer Lookup By PostalAddressId
- Customer Merge History Lookup
- Demographic Lookup By Customer Id
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- Subscription Lookup By Customer Id
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- Customer Lookup by Hashed Email Address
- Order History Lookup by Customer Id
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- Email Deployment
- Email Audience Assignment Status
- Email Clicks
- Email Deployment Add Audience
- Email Deployment Approval Lookup
- Email Deployment Audience List FTP
- Email Deployment Cancel
- Email Deployment Clone
- Email Deployment Content
- Email Deployment Content Lookup
- Email Deployment Lookup
- Email Deployment Remove Audience
- Email Deployment Schedule
- Email Deployment Search
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- Email On Demand Send
- Email Opt In/Out Lookup
- Email Optin Queue
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- Email Flag Email As Invalid
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- Release Notes for V20.17
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- Release Notes for V20.14
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- Release Notes for V20.11
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- Release Notes for V20.6
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- Release Notes for V20.4
- Release Notes for V20.3
- Release Notes for V20.2
- Release Notes for V20.1
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- Release Notes for V19.17
- Release Notes for V19.16
- Release Notes for V19.15
- Release Notes for V19.14
- Release Notes for V19.13
- Release Notes for V19.12
- Release Notes for V19.11
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- Release Notes for V19.9
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- Release Notes for V19.4
- Release Notes for V19.3
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- Customer Olytics Data
- Form Listener
- Olytics - Integration Description
- Olytics - Product Outline
- Olytics Comprehensive Lookup
- Olytics Customer Search
- Olytics Customer Top Values
- Reports - Web Behavior Reporting
- Web Behavioral Tracking (Olytics) - Overview & Capabilities
- Audience Builder (OnQ) - Querying Olytics Fields
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- Email - Clickbot Reporting
- Reports - Audience Builder (OnQ) Reporting
- Reports - Audience Overlap Report
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- Reports - Issue Activity Reporting
- Reports - Web Behavior Reporting
- Reports - Overview
- Reports- FAQs
- Reports - Email Device and Client Type Reporting
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- Email Deployment
- Email Audience Assignment Status
- Email Clicks
- Email Deployment Add Audience
- Email Deployment Approval Lookup
- Email Deployment Audience List FTP
- Email Deployment Cancel
- Email Deployment Clone
- Email Deployment Content
- Email Deployment Lookup
- Email Deployment Remove Audience
- Email Deployment Schedule
- Email Deployment Search
- Email Deployment Test
- Email Deployment Unschedule
- Email On Demand Send
- Email Opt In/Out Lookup
- Email Optin Queue
- Email Optout Queue
- Email Flag Email As Invalid
- Email - Checklist for Sends Created via API Calls
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- Email Services - Overview & Capabilities
- Email Builder - User Guide
- Email - Deployment Checklist & Best Practices
- Omeda - Getting Support
- Email - Advanced Features
- Email - A/B Testing
- Email - Appending Lists On Triggered Deployments
- Email - Assigning Link Tracking Categories
- Email - Automated ACS Notifications
- Email - Deliverability
- Email - Dynamic Content
- Email - FAQs
- Email - Glossary
- Email - Link Tracking Errors
- Email - Merge Variables
- Email - Preference Page
- Email - Recurring Deployments
- Email - Triggered Deployments
- Email - User Set-up
- Email - Web Tracking
- Email - Web Tracking String Parameter Definitions
- Email Builder - Getting Started
- Email - Stealth Link
- Email - Clickbot Reporting
- Email - Validation Services
- Email - Opt-Out Footer Merge Variable
- Reports - Email Reporting
- Email - Whitelisting Email Newsletters
- Email - Request a New Deployment Type
- Email - Behavioral Data
- Email - Deployment Defaults
- Email - Deployment Type Creation
- Email - Automation for Email Sending
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- Odyssey - Audience Element
- Odyssey - Timing Elements
- Odyssey - Email Element
- Odyssey - Filter Element
- Odyssey - Form Submit Element
- Odyssey - Export Element
- Odyssey - Split Element
- Odyssey - Personalization Element
- Odyssey - Metering Element
- Odyssey - Pathfinder Element
- Odyssey - Google Ad Manager Element
- Odyssey - Adroll Elements
- Odyssey - Facebook Elements
- Odyssey - Goal Element
- Odyssey Overview
- Odyssey - FAQs
- Odyssey - Reporting
- Odyssey - Querying Element Visitors in Audience Builder
- Odyssey - Using Profiles
- Odyssey - Email Merge Variables
- Odyssey - Omeda's Email Designer
- Odyssey - Email Designer Templates
- Odyssey - Merging Paths
- Odyssey - Creating Custom Templates
- Odyssey - Voyage Templates
- Odyssey - Editing an In Progress Voyage
- Odyssey - Error Troubleshooting
- Odyssey - Dynamic Content
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- Audience Builder (OnQ) - Admin User Guide
- Audience Builder (OnQ) - How To Query Customers
- Audience Builder (OnQ) - Match Evaluation
- Audience Builder (OnQ) - Overview
- Audience Builder (OnQ) - Query Result Outputs
- Reports - Audience Builder (OnQ) Reporting
- Email - Behavioral Data
- Audience Builder (OnQ) - Advanced Features
- Audience Builder (OnQ) - Querying Olytics Fields
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- How to conditionally display a question on your form (video)
- How to create and add an email confirmation to your form (video)
- How to update a demographic (video)
- How To Use A/B Testing on your Dragon Webform (video)
- How To Use Progressive Profiling
- How to send a user back to your website after form submission (redirect to a return URL)
- Best practices for testing forms
- Dragon Forms URL Structure and Appending Parameters
- Form Builder (Dragon) - Overview
- Form Builder (Dragon) Themes
- Form Builder ADA Compliance
- Styling Your Dragon Webforms
- Test links v. live links
- Using a Custom Domain for your Dragon Webform
- Using Dragon Form Builder to capture a Behavior Subscription Attribute
- 2020 Form Builder Updates
- Form Builder - Using Campaign Promo Codes
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- Knowledge Base Home
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- Release Notes for V20.16
Release Notes for V20.16
Dashboard
Adding "Open in Audience Search" Option to The Dashboard Canvas
A selected segment from Dashboard can now be opened directly in Audience Search, allowing you to review the data on those customers without needing to first save the query from Audience Builder.

Data Loader
File Section: Search by Keywords
Keywords can now be entered into the filter search bar and all files that are tagged with those keywords will be returned in the results.
Email Builder
Expand Web Tracking URL Keyword Filter Options to Either Include or Exclude
In the Deployment Defaults, the exclude web tracking URL keywords field has been renamed to "URL Contains". Radio buttons have been added to allow the ability to either include or exclude specific URLs by listing either a portion or the complete URL.

Update to Email Builder Domain Suppression Tool
Verbiage has been added to the Email Builder Domain Suppression Tool advising the user that the file uploaded should be "One column of data only".

Date Range Field Updated in Summary Stats to Allow 4 Digit Year Entries
The date range field has been updated to allow for a 4 digit year to be entered. This will allow users to run the Summary Stats Report using either a 2 or a 4 digit year format. Validation has also been added preventing users from entering today's date (current date) as either a start date or end date. If attempted, the user will get the following error. "Today's date is an invalid option for the date range field".
Odyssey
Send Email to Voyage Creator if Voyage Moves to Error Status
When an error occurs within a voyage, an email will now be sent to the voyage creator. The email will contain the error message and a link to the voyage. This email will allow the voyage creator to be notified immediately if there is an error. They can attempt to resolve or recreate the voyage if it is time sensitive.

External Goal Suppression Files
The Odyssey Goal Element has been updated so that external files can now be uploaded. If a voyage passenger meets the goal criteria or is found within the external goal file, the passenger will not advance to the next element and will instead advance to the Goal Element. The element can also be paused while the voyage is in progress so that additional external files can be uploaded. This will enable users to suppress passengers and track the success of their voyage, if the goal is tracked in another system.

Olytics
Assign a Unique Class ID to Personalization Popups
Personalization and Meter Messages will now have a unique class ID so that if additional styling is desired, the Personalization or Meter Message can be targeted via CSS on the site.

Form Listener - Add Constant Field to Set-Up Page
Form Listener will now allow users to create a constant field and value that will be passed with the form data. This will allow Form Listener creators to use one input for multiple Form Listener jobs.

