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- Behavior Lookup By Customer Id
- Customer Change Lookup
- Customer Comprehensive Lookup By Customer Id
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- Email Deployment
- Email Audience Assignment Status
- Email Clicks
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- Release Notes for V20.17
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- Release Notes for V19.17
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- Customer Olytics Data
- Form Listener
- Olytics - Integration Description
- Olytics - Product Outline
- Olytics Comprehensive Lookup
- Olytics Customer Search
- Olytics Customer Top Values
- Reports - Web Behavior Reporting
- Web Behavioral Tracking (Olytics) - Overview & Capabilities
- Audience Builder (OnQ) - Querying Olytics Fields
- Testing Your Olytics Implementation
- Adding Olytics to Your Site
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- Personalization - 'Generate Personalization' Option
- Personalization - Archiving & Restoring
- Personalization - FAQs
- Personalization - HTML Templates
- Personalization - Merge Variables
- Personalization - Reporting
- Personalization Overview
- Personalization & Metering - Click Tracking
- Form Builder - Embedding Webforms via iFrame or Javascript
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- Email - Clickbot Reporting
- Reports - Audience Builder (OnQ) Reporting
- Reports - Audience Overlap Report
- Reports - Audience Report
- Reports - Data Tracker Reporting
- Reports - Email Reporting
- Reports - Issue Activity Reporting
- Reports - Web Behavior Reporting
- Reports - Overview
- Reports- FAQs
- Reports - Email Device and Client Type Reporting
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- Email Deployment
- Email Audience Assignment Status
- Email Clicks
- Email Deployment Add Audience
- Email Deployment Approval Lookup
- Email Deployment Audience List FTP
- Email Deployment Cancel
- Email Deployment Clone
- Email Deployment Content
- Email Deployment Lookup
- Email Deployment Remove Audience
- Email Deployment Schedule
- Email Deployment Search
- Email Deployment Test
- Email Deployment Unschedule
- Email On Demand Send
- Email Opt In/Out Lookup
- Email Optin Queue
- Email Optout Queue
- Email Flag Email As Invalid
- Email - Checklist for Sends Created via API Calls
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- Email Services - Overview & Capabilities
- Email Builder - User Guide
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- Omeda - Getting Support
- Email - Advanced Features
- Email - A/B Testing
- Email - Appending Lists On Triggered Deployments
- Email - Assigning Link Tracking Categories
- Email - Automated ACS Notifications
- Email - Deliverability
- Email - Dynamic Content
- Email - FAQs
- Email - Glossary
- Email - Link Tracking Errors
- Email - Merge Variables
- Email - Preference Page
- Email - Recurring Deployments
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- Email - User Set-up
- Email - Web Tracking
- Email - Web Tracking String Parameter Definitions
- Email Builder - Getting Started
- Email - Stealth Link
- Email - Clickbot Reporting
- Email - Validation Services
- Email - Opt-Out Footer Merge Variable
- Reports - Email Reporting
- Email - Whitelisting Email Newsletters
- Email - Request a New Deployment Type
- Email - Behavioral Data
- Email - Deployment Defaults
- Email - Deployment Type Creation
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- Odyssey - Audience Element
- Odyssey - Timing Elements
- Odyssey - Email Element
- Odyssey - Filter Element
- Odyssey - Form Submit Element
- Odyssey - Export Element
- Odyssey - Split Element
- Odyssey - Personalization Element
- Odyssey - Metering Element
- Odyssey - Pathfinder Element
- Odyssey - Google Ad Manager Element
- Odyssey - Adroll Elements
- Odyssey - Facebook Elements
- Odyssey - Goal Element
- Odyssey Overview
- Odyssey - FAQs
- Odyssey - Reporting
- Odyssey - Querying Element Visitors in Audience Builder
- Odyssey - Using Profiles
- Odyssey - Email Merge Variables
- Odyssey - Omeda's Email Designer
- Odyssey - Email Designer Templates
- Odyssey - Merging Paths
- Odyssey - Creating Custom Templates
- Odyssey - Voyage Templates
- Odyssey - Editing an In Progress Voyage
- Odyssey - Error Troubleshooting
- Odyssey - Dynamic Content
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- Audience Builder (OnQ) - Admin User Guide
- Audience Builder (OnQ) - How To Query Customers
- Audience Builder (OnQ) - Match Evaluation
- Audience Builder (OnQ) - Overview
- Audience Builder (OnQ) - Query Result Outputs
- Reports - Audience Builder (OnQ) Reporting
- Email - Behavioral Data
- Audience Builder (OnQ) - Advanced Features
- Audience Builder (OnQ) - Querying Olytics Fields
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- How to conditionally display a question on your form (video)
- How to create and add an email confirmation to your form (video)
- How to update a demographic (video)
- How To Use A/B Testing on your Dragon Webform (video)
- How To Use Progressive Profiling
- How to send a user back to your website after form submission (redirect to a return URL)
- Form Builder - Export URL
- Form Builder - Embedding Webforms via iFrame or Javascript
- Best practices for testing forms
- Dragon Forms URL Structure and Appending Parameters
- Form Builder (Dragon) - Overview
- Form Builder (Dragon) Themes
- Form Builder ADA Compliance
- Styling Your Dragon Webforms
- Test links v. live links
- Using a Custom Domain for your Dragon Webform
- Using Dragon Form Builder to capture a Behavior Subscription Attribute
- 2020 Form Builder Updates
- Form Builder - Using Campaign Promo Codes
- Form Builder - Embedding Webforms via iFrame or Javascript
- Form Builder - Using the PayPal Payment Method
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- Knowledge Base Home
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- Release Notes for V21.5
Release Notes for V21.5
Campaign/Event Tool
Update to Lead Gen Output Modification Criteria
New functionality has been added to the Lead Gen Output tool allowing jobs to be output by groups and output to multiple files. This functionality previously existed in Audience Builder Output but have now been added to Lead Gen. The UI in Lead Gen will mimic the Audience Builder UI for consistency.


Data Loader
Save Partial Mapping
Data Loader file mapping can now be saved in a partially complete state, meaning an entire step does not have to be completed for the mapping to be saved.
Add Dropdown for Number of Results / Page in File and Template Lists
A dropdown has been added to all of the Data Loader tables. This will allow the audience marketer to select the number of results that the table shows. Options will now include: 10, 25, 50, and 100.

Email Builder
Dynamic Content – Support With Conditions for Attributes/Behaviors
The Dynamic Content Rule Builder in Email Builder and Odyssey will now support Same Action conditions for Olytics and Behaviors.


Dynamic Content – Limit Behaviors Through Deployment Defaults
Similarly to demographics, the behaviors that appear within the Odyssey and Email Builder Dynamic Content Rule Builder will now be managed within deployment defaults. This will allow users to show only the behaviors that are relevant within the rule builder.

Form Builder
Add “Gift Status” Element
Several new elements have been added to Form Builder allowing for gift recipient data to be displayed given the donor ID for a subscription.

Odyssey
Odyssey Content URL Field Remembers URL for Existing Content
Within the Odyssey Email element, the URL option, which allows users to provide a URL where the HTML is stored, will now remember a previously entered URL. This will allow users to re-fetch the HTML without re-entering the URL.


Odyssey – DC – Enable Merge Content Within Designer
Dynamic Content can now be inserted into an Email using the Designer element. A new content type “Dynamic Content” can be added to the email and the Dynamic Content name can be selected.


Odyssey – Expand A/B Test Time Period to 24 Hours
The test time period within the A/B Test element in Odyssey has been expanded to 24 hours.

Odyssey – A/B Test Continuous Voyages
The A/B Test element can now be used within Continuous voyages. Because the Test Audience may not advance to the connected emails within the same visit, the test time period will begin after the last Test Audience member has visited a connected email element.

Odyssey – Allow Merging Paths from Email Elements to a Wait From A/B Test
Email elements that follow an A/B Test element can now be merged into the same Wait element, allowing users to simplify their voyages and avoid duplicating elements.

Olytics
Update Olytics UI – Implementation
The Olytics Integrations screen will now display examples of the Olytcs.fire JavaScript for each Olytics behavior, along with the Olytics tags. The testing steps will also be linked from the Olytics Integrations screen to a knowledge base article.

