Search the Omeda Knowledge Base
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- Behavior Lookup By Customer Id
- Customer Change Lookup
- Customer Comprehensive Lookup By Customer Id
- Customer Lookup By Customer Id
- Customer Lookup By Email Address
- Customer Lookup By EncryptedCustomerId
- Customer Lookup By External ID
- Customer Lookup By Name and Country
- Customer Lookup By PostalAddressId
- Customer Merge History Lookup
- Demographic Lookup By Customer Id
- Email Address Lookup By Customer Id
- External ID Lookup By Customer Id
- Phone Lookup By Customer Id
- Postal Address Lookup By Customer Id
- Subscription Lookup By Customer Id
- Subscription Lookup By Email
- Customer Lookup by Hashed Email Address
- Show all articles ( 3 ) Collapse Articles
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- Email Deployment
- Email Audience Assignment Status
- Email Clicks
- Email Deployment Add Audience
- Email Deployment Approval Lookup
- Email Deployment Audience List FTP
- Email Deployment Cancel
- Email Deployment Clone
- Email Deployment Content
- Email Deployment Content Lookup
- Email Deployment Lookup
- Email Deployment Remove Audience
- Email Deployment Schedule
- Email Deployment Search
- Email Deployment Test
- Email Deployment Unschedule
- Email On Demand Send
- Email Opt In/Out Lookup
- Email Optin Queue
- Email Optout Queue
- Email Flag Email As Invalid
- Show all articles ( 6 ) Collapse Articles
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- Release Notes for V18.10
- Release Notes for V18.11
- Release Notes for V18.12
- Release Notes for V18.13
- Release Notes for V18.14
- Release Notes for V18.15
- Release Notes for V18.16
- Release Notes for V18.9
- Release Notes for V19.1
- Release Notes for V19.10
- Release Notes for V19.11
- Release Notes for V19.12
- Release Notes for V19.13
- Release Notes for V19.14
- Release Notes for V19.15
- Release Notes for V19.16
- Release Notes for V19.17
- Release Notes for V19.2
- Release Notes for V19.3
- Release Notes for V19.4
- Release Notes for V19.5
- Release Notes for V19.6
- Release Notes for V19.7
- Release Notes for V19.8
- Release Notes for V19.9
- Release Notes for V20.1
- Release Notes for V20.2
- Release Notes for V20.3
- Release Notes for V20.4
- Release Notes for V20.6
- Release Notes for V20.5
- Release Notes for V20.7
- Release Notes for V20.8
- Release Notes for V20.9
- Release Notes for V20.10
- Release Notes for V20.11
- Release Preview for V20.13
- Release Preview for October 9, 2020
- Release Notes for V20.12
- Release Preview for October 30, 2020
- Release Preview for November 20, 2020
- Release Preview for December 11, 2020
- Release Notes - January 8th, 2021
- Show all articles ( 28 ) Collapse Articles
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- Customer Olytics Data
- Form Listener
- Olytics - Integration Description
- Olytics - Product Outline
- Olytics Comprehensive Lookup
- Olytics Customer Search
- Olytics Customer Top Values
- Reports - Web Behavior Reporting
- Web Behavioral Tracking (Olytics) - Overview & Capabilities
- Audience Builder (OnQ) - Querying Olytics Fields
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- Email - Clickbot Reporting
- Reports - Audience Builder (OnQ) Reporting
- Reports - Audience Overlap Report
- Reports - Audience Report
- Reports - Data Tracker Reporting
- Reports - Email Reporting
- Reports - Issue Activity Reporting
- Reports - Web Behavior Reporting
- Reports - Overview
- Reports- FAQs
- Reports - Email Device and Client Type Reporting
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- Email Deployment
- Email Audience Assignment Status
- Email Clicks
- Email Deployment Add Audience
- Email Deployment Approval Lookup
- Email Deployment Audience List FTP
- Email Deployment Cancel
- Email Deployment Clone
- Email Deployment Content
- Email Deployment Lookup
- Email Deployment Remove Audience
- Email Deployment Schedule
- Email Deployment Search
- Email Deployment Test
- Email Deployment Unschedule
- Email On Demand Send
- Email Opt In/Out Lookup
- Email Optin Queue
- Email Optout Queue
- Email Flag Email As Invalid
- Email - Checklist for Sends Created via API Calls
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- Email - A/B Testing
- Email - Advanced Features
- Email - Appending Lists On Triggered Deployments
- Email - Assigning Link Tracking Categories
- Email - Automated ACS Notifications
- Email - Deliverability
- Email - Deployment Checklist & Best Practices
- Email - Dynamic Content
- Email - FAQs
- Omeda - Getting Support
- Email - Glossary
- Email - Link Tracking Errors
- Email - Merge Variables
- Email - Preference Page
- Email - Recurring Deployments
- Email - Triggered Deployments
- Email - User Set-up
- Email - Web Tracking
- Email - Web Tracking String Parameter Definitions
- Email Builder - Getting Started
- Email - Stealth Link
- Email - Clickbot Reporting
- Email - Validation Services
- Email - Opt-Out Footer Merge Variable
- Reports - Email Reporting
- Email - Whitelisting Email Newsletters
- Email - Request a New Deployment Type
- Email - Behavioral Data
- Email - Deployment Defaults
- Email - Deployment Type Creation
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- Odyssey - Audience Element
- Odyssey - Timing Elements
- Odyssey - Email Element
- Odyssey - Filter Element
- Odyssey - Form Submit Element
- Odyssey - Export Element
- Odyssey - Split Element
- Odyssey - Personalization Element
- Odyssey - Metering Element
- Odyssey - Pathfinder Element
- Odyssey - Google Ad Manager Element
- Odyssey - Adroll Elements
- Odyssey - Facebook Elements
- Odyssey - Goal Element
- Odyssey Overview
- Odyssey - FAQs
- Odyssey - Reporting
- Odyssey - Querying Element Visitors in Audience Builder
- Odyssey - Using Profiles
- Odyssey - Email Merge Variables
- Odyssey - Omeda's Email Designer
- Odyssey - Email Designer Templates
- Odyssey - Merging Paths
- Odyssey - Creating Custom Templates
- Odyssey - Voyage Templates
- Odyssey - Editing an In Progress Voyage
- Odyssey - Error Troubleshooting
- Odyssey - Dynamic Content
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- Audience Builder (OnQ) - Admin User Guide
- Audience Builder (OnQ) - How To Query Customers
- Audience Builder (OnQ) - Match Evaluation
- Audience Builder (OnQ) - Overview
- Audience Builder (OnQ) - Query Result Outputs
- Reports - Audience Builder (OnQ) Reporting
- Email - Behavioral Data
- Audience Builder (OnQ) - Advanced Features
- Audience Builder (OnQ) - Querying Olytics Fields
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- How to conditionally display a question on your form (video)
- How to create and add an email confirmation to your form (video)
- How to update a demographic (video)
- How To Use A/B Testing on your Dragon Webform (video)
- How To Use Progressive Profiling
- How to send a user back to your website after form submission (redirect to a return URL)
- Best practices for testing forms
- Dragon Forms URL Structure and Appending Parameters
- Form Builder (Dragon) - Overview
- Form Builder (Dragon) Themes
- Form Builder ADA Compliance
- Styling Your Dragon Webforms
- Test links v. live links
- Using a Custom Domain for your Dragon Webform
- Using Dragon Form Builder to capture a Behavior Subscription Attribute
- 2020 Form Builder Updates
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Release Notes for V20.5
- Knowledge Base Home
- Documentation
- Release Notes
- Release Notes for V20.5
Form Builder (Dragon)
Ability to Show/Hide Demographic Responses
Form Builder users can declare which Demographics responses will be shown on forms by selecting the show check boxes in the UI. This selection then dictates which responses will be shown by default on all sites in which that demo is included. The user will have the ability to adjust the responses manually on individual pages if the need arises.
Show All Sites Where a Content Item Is Placed
When making content changes in Form Builder, the affected sites (in which the content exists) can be viewed without making any changes. Previously, the user was given a list of sites that could be updated, but only for certain content types and only after changes were saved.
Templates for Commonly Used Forms
When creating a Subscription New or Subscription Renew form, the user will now be able to use a template that will pull in the most commonly used fields for that type of form. The current template options for a New form are Enewsletter, Lead Generation, and Magazine – New. The current option for a Renewal form is Magazine – Renew. Clicking Preview Template will display the fields being used for the selected template.
Change the Way Content Items Are Selected to Create/Edit/Delete
The UI has been reworked to make selecting the content items and the work flow easier to understand. We have removed the need to select create/edit/delete before selecting content. All content can be edited with one click, and create buttons are available in the content list section. Content can be edited and deleted from within a modal that opens rather than loading another screen.
Change All “Site” Text to “Form”
Within the Form Builder UI all references to “site” have been replaced with “form”.
Allow Deployments Set to Checkbox Opt-Out to Display Based on Opt-In Status
Currently, Form Builder shows all conditionally displayed deployment types regardless of the subscribers current opt-out status. This enhancement will hide any deployment types that the subscriber has already opted out of, showing only opt-ins or no status.
Allow CSS, JS and Complex HTML Files to Be Viewed and Edited within the Form Builder Content UI
Users can now create new or edit content utilizing different formats by typing directly in the CSS, JS or Complex HTML boxes within the Form Builder UI. This change will speed up the the form editing process by eliminating the need to upload an updated CSS, JS or Complex HTML file after copy edits are made.
Email Builder
Email Builder Merge Variable – Deployment Track ID
Track ID has been added to the drop down list of standard Merge Variables available in Email Builder.
‘Reuse Link Category’ Option in Email Builder Deployment Defaults
The ability to update the “Reuse Link Category” is now available for client users. This can be accessed through Email Builder > Tools > Deployment Defaults. Users can choose to allow any previously selected link category information to be pre-populated when a URL is being reused.
Odyssey
Odyssey Merge Variable – Deployment Track ID
Similar to the Email Builder enhancement this release, the merge variable for Track ID will be available in Odyssey.
User Experience Enhancement
Update Top Navigation Bar and Product Picker Labels
There have been some visual updates to the Top Navigation Bar and Product Picker Labels. The following text has been removed, “OnQ”, “Omail”, “Dragon”, and “Beta” (from Data Loader). Also, the “Brand” drop down has now been renamed to “Database”.