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- Behavior Lookup By Customer Id
- Customer Change Lookup
- Customer Comprehensive Lookup By Customer Id
- Customer Lookup By Customer Id
- Customer Lookup By Email Address
- Customer Lookup By EncryptedCustomerId
- Customer Lookup By External ID
- Customer Lookup By Name and Country
- Customer Lookup By PostalAddressId
- Customer Merge History Lookup
- Demographic Lookup By Customer Id
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- External ID Lookup By Customer Id
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- Subscription Lookup By Customer Id
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- Customer Lookup by Hashed Email Address
- Order History Lookup by Customer Id
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- Email Deployment
- Email Audience Assignment Status
- Email Clicks
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- Email Deployment Clone
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- Email Flag Email As Invalid
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- Release Notes for V20.17
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- Release Notes for V20.14
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- Release Notes for V20.12
- Release Notes for V20.11
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- Release Notes for V20.6
- Release Notes for V20.5
- Release Notes for V20.4
- Release Notes for V20.3
- Release Notes for V20.2
- Release Notes for V20.1
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- Release Notes for V19.17
- Release Notes for V19.16
- Release Notes for V19.15
- Release Notes for V19.14
- Release Notes for V19.13
- Release Notes for V19.12
- Release Notes for V19.11
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- Release Notes for V19.9
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- Customer Olytics Data
- Form Listener
- Olytics - Integration Description
- Olytics - Product Outline
- Olytics Comprehensive Lookup
- Olytics Customer Search
- Olytics Customer Top Values
- Reports - Web Behavior Reporting
- Web Behavioral Tracking (Olytics) - Overview & Capabilities
- Audience Builder (OnQ) - Querying Olytics Fields
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- Email - Clickbot Reporting
- Reports - Audience Builder (OnQ) Reporting
- Reports - Audience Overlap Report
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- Reports - Data Tracker Reporting
- Reports - Email Reporting
- Reports - Issue Activity Reporting
- Reports - Web Behavior Reporting
- Reports - Overview
- Reports- FAQs
- Reports - Email Device and Client Type Reporting
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- Email Deployment
- Email Audience Assignment Status
- Email Clicks
- Email Deployment Add Audience
- Email Deployment Approval Lookup
- Email Deployment Audience List FTP
- Email Deployment Cancel
- Email Deployment Clone
- Email Deployment Content
- Email Deployment Lookup
- Email Deployment Remove Audience
- Email Deployment Schedule
- Email Deployment Search
- Email Deployment Test
- Email Deployment Unschedule
- Email On Demand Send
- Email Opt In/Out Lookup
- Email Optin Queue
- Email Optout Queue
- Email Flag Email As Invalid
- Email - Checklist for Sends Created via API Calls
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- Email Services - Overview & Capabilities
- Email Builder - User Guide
- Email - Deployment Checklist & Best Practices
- Omeda - Getting Support
- Email - Advanced Features
- Email - A/B Testing
- Email - Appending Lists On Triggered Deployments
- Email - Assigning Link Tracking Categories
- Email - Automated ACS Notifications
- Email - Deliverability
- Email - Dynamic Content
- Email - FAQs
- Email - Glossary
- Email - Link Tracking Errors
- Email - Merge Variables
- Email - Preference Page
- Email - Recurring Deployments
- Email - Triggered Deployments
- Email - User Set-up
- Email - Web Tracking
- Email - Web Tracking String Parameter Definitions
- Email Builder - Getting Started
- Email - Stealth Link
- Email - Clickbot Reporting
- Email - Validation Services
- Email - Opt-Out Footer Merge Variable
- Reports - Email Reporting
- Email - Whitelisting Email Newsletters
- Email - Request a New Deployment Type
- Email - Behavioral Data
- Email - Deployment Defaults
- Email - Deployment Type Creation
- Email - Automation for Email Sending
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- Odyssey - Audience Element
- Odyssey - Timing Elements
- Odyssey - Email Element
- Odyssey - Filter Element
- Odyssey - Form Submit Element
- Odyssey - Export Element
- Odyssey - Split Element
- Odyssey - Personalization Element
- Odyssey - Metering Element
- Odyssey - Pathfinder Element
- Odyssey - Google Ad Manager Element
- Odyssey - Adroll Elements
- Odyssey - Facebook Elements
- Odyssey - Goal Element
- Odyssey Overview
- Odyssey - FAQs
- Odyssey - Reporting
- Odyssey - Querying Element Visitors in Audience Builder
- Odyssey - Using Profiles
- Odyssey - Email Merge Variables
- Odyssey - Omeda's Email Designer
- Odyssey - Email Designer Templates
- Odyssey - Merging Paths
- Odyssey - Creating Custom Templates
- Odyssey - Voyage Templates
- Odyssey - Editing an In Progress Voyage
- Odyssey - Error Troubleshooting
- Odyssey - Dynamic Content
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- Audience Builder (OnQ) - Admin User Guide
- Audience Builder (OnQ) - How To Query Customers
- Audience Builder (OnQ) - Match Evaluation
- Audience Builder (OnQ) - Overview
- Audience Builder (OnQ) - Query Result Outputs
- Reports - Audience Builder (OnQ) Reporting
- Email - Behavioral Data
- Audience Builder (OnQ) - Advanced Features
- Audience Builder (OnQ) - Querying Olytics Fields
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- How to conditionally display a question on your form (video)
- How to create and add an email confirmation to your form (video)
- How to update a demographic (video)
- How To Use A/B Testing on your Dragon Webform (video)
- How To Use Progressive Profiling
- How to send a user back to your website after form submission (redirect to a return URL)
- Best practices for testing forms
- Dragon Forms URL Structure and Appending Parameters
- Form Builder (Dragon) - Overview
- Form Builder (Dragon) Themes
- Form Builder ADA Compliance
- Styling Your Dragon Webforms
- Test links v. live links
- Using a Custom Domain for your Dragon Webform
- Using Dragon Form Builder to capture a Behavior Subscription Attribute
- 2020 Form Builder Updates
- Form Builder - Using Campaign Promo Codes
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- Knowledge Base Home
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- Release Notes for V20.4
Release Notes for V20.4
Audience Builder
Street Address 1 and 2 Fields Available as Search Fields in Audience Builder
Users will now be able to isolate records by street address info. Street Address 1 and 2 will be available as wild card enabled, query fields in the UI – allowing users to search on a portion of the street address. As with all new fields, Street Address 1 and Street Address 2 will need to be configured into the Audience Builder Library using the Admin Configure tool.
Data Loader
Allow Constants in Templates to Apply to Incoming Files
Building on the Templates and Constants functionality, users can now use constants that have been previously setup on a template to have them applied to a new incoming file.
Account for White-Space in Source Files
Data Loader will now account for “white-space” in source files. For example, if a file has spaces before and/or after the delimiter, Data Loader will now trim that out and only keep the mapped response.
Implement New Tables for the File and Template Sections
The sort function has been added to the column headers in the Files Tab and the Templates Tab, allowing users to sort all appropriate columns by clicking on the header name. The column names have been left justified to more closely resemble the look of Odyssey. Some of our more observant users might also notice that the blue CSV Icon (that resided before the file name) has been removed.
Form Builder (Dragon)
Breadcrumb Navigation Bar in Form Builder
A Breadcrumb navigation bar has been added to the top of the Form Builder UI. This will allow users to see and edit previous steps in the creation of a Form Builder page. Clicking on any of the previously finished steps will reroute the user to that section rather than force the user to exit and start again.
Look & Feel Changes to Match Omeda Branding
The Form Builder UI has been updated to have the Omeda Branding. The magenta coloring has been replaced with the Omeda blue. The Dragon logo has been removed.
Simplify Form Creation Process
We have simplified the steps when creating a new form via Form Builder (Dragon). The workflow happens on the same page making it easier to modify options before the final creation. This also allows the user to switch between site categories/types as needed. Previously, once you selected a Site Category and Type and then Saved, you could not go back and change the Category. We have added a breadcrumbs section where the Dragon logo once resided to allow users to see what steps they have already finished and also to allow the user to go back to a previous step if necessary.
Create JS Embed
Once a Form Builder page has been created, when users click the Embedded Code Link the JavaScript code will be copied to their clipboard and can be pasted into another site. This allows users to include Form Builder sites within non Form Builder (non Omeda) pages. The user can modify the size of the form by updating the size of the Iframe itself.
Add Profile Selector to Form Builder
The Profile Selector has been added to the Top of the Form Builder UI. Upon changing profiles the user will be redirected to the Main Menu. As with all places in the UI, the selected profile will dictate what objects the user can view and utilize.
Expand Form Builder Address Fields
The character limits on address fields (1, 2 and 3), the Department field and the City have all been expanded in Form Builder to match the Database limits. For the Address and Department fields, that limit is 255 characters. For City, the limit is 100 characters.
Odyssey
Ability to Add a Form Submit to the Middle of a Voyage
Odyssey users will now have the ability to add a Form Builder form submit to the middle of a voyage without any delay. This will allow a different path for passengers after they have submitted a Form Builder form.
Profiles
Ability To Sort Profiles
The Profile list can now be custom organized to display in the order that makes most sense to the user’s work flow. Please contact your Client Services Manager if you would like to reorganize the list to better accommodate your users.
Reporting
Obtain Customer IDs from Data Tracker Report
The Data Tracker Report will now be dynamic, allowing users to click on the reported numbers to download the list of customer IDs that are represented by that number.
User Experience Enhancement
Update Forgot Password Verbiage
New verbiage has been created for when an invalid user id is entered in the login window. The message will now say “We are unable to process your reset password request, please contact your account manager for assistance.”