Search the Omeda Knowledge Base
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- Behavior Lookup By Customer Id
- Customer Change Lookup
- Customer Comprehensive Lookup By Customer Id
- Customer Lookup By Customer Id
- Customer Lookup By Email Address
- Customer Lookup By EncryptedCustomerId
- Customer Lookup By External ID
- Customer Lookup By Name and Country
- Customer Lookup By PostalAddressId
- Customer Merge History Lookup
- Demographic Lookup By Customer Id
- Email Address Lookup By Customer Id
- External ID Lookup By Customer Id
- Phone Lookup By Customer Id
- Postal Address Lookup By Customer Id
- Subscription Lookup By Customer Id
- Subscription Lookup By Email
- Customer Lookup by Hashed Email Address
- Order History Lookup by Customer Id
- Show all articles ( 4 ) Collapse Articles
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- Email Deployment
- Email Audience Assignment Status
- Email Clicks
- Email Deployment Add Audience
- Email Deployment Approval Lookup
- Email Deployment Audience List FTP
- Email Deployment Cancel
- Email Deployment Clone
- Email Deployment Content
- Email Deployment Content Lookup
- Email Deployment Lookup
- Email Deployment Remove Audience
- Email Deployment Schedule
- Email Deployment Search
- Email Deployment Test
- Email Deployment Unschedule
- Email On Demand Send
- Email Opt In/Out Lookup
- Email Optin Queue
- Email Optout Queue
- Email Flag Email As Invalid
- Show all articles ( 6 ) Collapse Articles
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- Release Notes for V20.17
- Release Notes for V20.16
- Release Notes for V20.15
- Release Notes for V20.14
- Release Notes for V20.13
- Release Notes for V20.12
- Release Notes for V20.11
- Release Notes for V20.10
- Release Notes for V20.9
- Release Notes for V20.8
- Release Notes for V20.7
- Release Notes for V20.6
- Release Notes for V20.5
- Release Notes for V20.4
- Release Notes for V20.3
- Release Notes for V20.2
- Release Notes for V20.1
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- Release Notes for V19.17
- Release Notes for V19.16
- Release Notes for V19.15
- Release Notes for V19.14
- Release Notes for V19.13
- Release Notes for V19.12
- Release Notes for V19.11
- Release Notes for V19.10
- Release Notes for V19.9
- Release Notes for V19.8
- Release Notes for V19.7
- Release Notes for V19.6
- Release Notes for V19.5
- Release Notes for V19.4
- Release Notes for V19.3
- Release Notes for V19.2
- Release Notes for V19.1
- Show all articles ( 2 ) Collapse Articles
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- Customer Olytics Data
- Form Listener
- Olytics - Integration Description
- Olytics - Product Outline
- Olytics Comprehensive Lookup
- Olytics Customer Search
- Olytics Customer Top Values
- Reports - Web Behavior Reporting
- Web Behavioral Tracking (Olytics) - Overview & Capabilities
- Audience Builder (OnQ) - Querying Olytics Fields
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- Email - Clickbot Reporting
- Reports - Audience Builder (OnQ) Reporting
- Reports - Audience Overlap Report
- Reports - Audience Report
- Reports - Data Tracker Reporting
- Reports - Email Reporting
- Reports - Issue Activity Reporting
- Reports - Web Behavior Reporting
- Reports - Overview
- Reports- FAQs
- Reports - Email Device and Client Type Reporting
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- Email Deployment
- Email Audience Assignment Status
- Email Clicks
- Email Deployment Add Audience
- Email Deployment Approval Lookup
- Email Deployment Audience List FTP
- Email Deployment Cancel
- Email Deployment Clone
- Email Deployment Content
- Email Deployment Lookup
- Email Deployment Remove Audience
- Email Deployment Schedule
- Email Deployment Search
- Email Deployment Test
- Email Deployment Unschedule
- Email On Demand Send
- Email Opt In/Out Lookup
- Email Optin Queue
- Email Optout Queue
- Email Flag Email As Invalid
- Email - Checklist for Sends Created via API Calls
- Show all articles ( 6 ) Collapse Articles
- Email Services - Overview & Capabilities
- Email Builder - User Guide
- Email - Deployment Checklist & Best Practices
- Omeda - Getting Support
- Email - Advanced Features
- Email - A/B Testing
- Email - Appending Lists On Triggered Deployments
- Email - Assigning Link Tracking Categories
- Email - Automated ACS Notifications
- Email - Deliverability
- Email - Dynamic Content
- Email - FAQs
- Email - Glossary
- Email - Link Tracking Errors
- Email - Merge Variables
- Email - Preference Page
- Email - Recurring Deployments
- Email - Triggered Deployments
- Email - User Set-up
- Email - Web Tracking
- Email - Web Tracking String Parameter Definitions
- Email Builder - Getting Started
- Email - Stealth Link
- Email - Clickbot Reporting
- Email - Validation Services
- Email - Opt-Out Footer Merge Variable
- Reports - Email Reporting
- Email - Whitelisting Email Newsletters
- Email - Request a New Deployment Type
- Email - Behavioral Data
- Email - Deployment Defaults
- Email - Deployment Type Creation
- Email - Automation for Email Sending
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- Odyssey - Audience Element
- Odyssey - Timing Elements
- Odyssey - Email Element
- Odyssey - Filter Element
- Odyssey - Form Submit Element
- Odyssey - Export Element
- Odyssey - Split Element
- Odyssey - Personalization Element
- Odyssey - Metering Element
- Odyssey - Pathfinder Element
- Odyssey - Google Ad Manager Element
- Odyssey - Adroll Elements
- Odyssey - Facebook Elements
- Odyssey - Goal Element
- Odyssey Overview
- Odyssey - FAQs
- Odyssey - Reporting
- Odyssey - Querying Element Visitors in Audience Builder
- Odyssey - Using Profiles
- Odyssey - Email Merge Variables
- Odyssey - Omeda's Email Designer
- Odyssey - Email Designer Templates
- Odyssey - Merging Paths
- Odyssey - Creating Custom Templates
- Odyssey - Voyage Templates
- Odyssey - Editing an In Progress Voyage
- Odyssey - Error Troubleshooting
- Odyssey - Dynamic Content
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- Audience Builder (OnQ) - Admin User Guide
- Audience Builder (OnQ) - How To Query Customers
- Audience Builder (OnQ) - Match Evaluation
- Audience Builder (OnQ) - Overview
- Audience Builder (OnQ) - Query Result Outputs
- Reports - Audience Builder (OnQ) Reporting
- Email - Behavioral Data
- Audience Builder (OnQ) - Advanced Features
- Audience Builder (OnQ) - Querying Olytics Fields
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- How to conditionally display a question on your form (video)
- How to create and add an email confirmation to your form (video)
- How to update a demographic (video)
- How To Use A/B Testing on your Dragon Webform (video)
- How To Use Progressive Profiling
- How to send a user back to your website after form submission (redirect to a return URL)
- Form Builder - Export URL
- Best practices for testing forms
- Dragon Forms URL Structure and Appending Parameters
- Form Builder (Dragon) - Overview
- Form Builder (Dragon) Themes
- Form Builder ADA Compliance
- Styling Your Dragon Webforms
- Test links v. live links
- Using a Custom Domain for your Dragon Webform
- Using Dragon Form Builder to capture a Behavior Subscription Attribute
- 2020 Form Builder Updates
- Form Builder - Using Campaign Promo Codes
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- Knowledge Base Home
- Documentation
- Release Notes
- 2019 Release Articles
- Release Notes for V19.14
Release Notes for V19.14
Audience Builder
Add Ability to Save Output Modification Criteria Used to an Output File
When saving an Output layout, the Output Modification Criteria will now be included as part of the saved data for the Output Layout. This can save the user time for Layouts that get output with the same Modification Criteria every time.
Campaign/Event Tool
Lead Gen – Add Ability to Use Layouts that Contain Output Modification Criteria
A variety of Output Modification Criteria options will now be available within the Lead Gen Tool when selecting the file layout. Users will now have the ability to use additional criteria such as SCF Nth or Nth Select when outputting Lead Gen files.
Data Loader
Add “Snack Bar” Alerts for Mapping Saves
The Data Loader UI has been updated to provide the user with more feedback when actions are taken. A message window aka “snack bar” will appear when the user saves a template name or clicks the “Use this as a Template for other files” checkbox, alerting the user to the Action taken.
Mapping: Less Restrictive Editing
Once a file is processed or uploaded, the user lost the ability to change the mapping. This restriction has been lifted allowing the user to update mapping for fields on Templates. This can be useful when reusing a Template for a new job with different mappings.
Mapping Step: Demographics
Data Loader will now have the capacity to accept demos. Users can now upload files containing demographic information, such as Job Title and Company Size, and map those fields in the General Mapping step.
Dragon
Use Inbound Parameter(s) for Behavior Attribute(s)
Dragon forms will now be able to accept an inbound parameter for Behavior Attributes. Within Dragon’s Form Builder, users will now have the choice to assign the value of the Behavior Attribute element or indicate that an inbound parameter will be used instead. Selecting the inbound parameter option gives you the ability to pass the Behavior Attribute value within the URL, therefore passing that value to the database. This will allow users to utilize the same Dragon site for multiple behaviors, like whitepapers or webinars, rather than having to build a new Dragon site for each one.
Compatibility with ADA
To assist our clients with their ADA compliance we have made Dragon forms accessible to the visually impaired and compatible with assisting technology. There will be no visual difference to the forms or within Dragon Builder.
Process Trial Subscriptions
Dragon forms can now process Trail subscriptions, allowing Dragon to process subscriptions that are “free with term”.
Integrations
Personalization: Target Ad Blockers
Users will now have the ability to set a Personalization to Target Ad Blockers. When visiting a page with this Personalization enabled, if the visitor is running an Ad Blocker, the Personalizaiton will still display.
Metering: Target Ad Blockers
Users will now have the ability to set up a Meter to detect if Ad Blockers are being used and choose the response. They can either “Block when Ad Block is Detected” or “Display when Ad Block is Detected”, allowing more flexibility for when Ad Blockers are in play.
Metering: Ability to Clone a Meter Flow
Clients may need similar Meters flows. To allow the user to save time in setting up similar flows, the user will now be able to clone an entire existing Meter flow/series. This will copy all settings of the original Meter.
Metering: Ability to Clone a Meter Step
Clients often times have similar Meters. Users now have the ability to clone a Meter step saving time during Meter set up.
Web Services / API
Update API to Export More Olytics Data
We have created three new Olytics APIs to better allow clients to pull Olytics data. 1) The Olytics Customer Search API. This API will allow the client pass in search dates and tag/category data and the API will return a list of customer ids matching the search parameters. 2) Olytics Lookup By Customer ID. This API will allow the client pass in a customer id, date range, tag/category and the API will return visit data matching those parameters for the given customer. 3) Olytics Comprehensive Lookup. This API will allow the client to return all of the active olytics fields and their valid values on the database.
Increase Max Number of Newsletters for Deployment Search API
The maximum result return for the Deployment Search API has been increased to 1000. It’s important to note, the API will accept the deployment type id to limit the search list down to just one deployment type. Allowing the user to have a smaller, targeted result list.
Email Deployment Content Lookup API
The Email Deployment Content Lookup API has been made live and available to clients. This API will look up and return the HTML or Text content for a deployment.