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- Behavior Lookup By Customer Id
- Customer Change Lookup
- Customer Comprehensive Lookup By Customer Id
- Customer Lookup By Customer Id
- Customer Lookup By Email Address
- Customer Lookup By EncryptedCustomerId
- Customer Lookup By External ID
- Customer Lookup By Name and Country
- Customer Lookup By PostalAddressId
- Customer Merge History Lookup
- Demographic Lookup By Customer Id
- Email Address Lookup By Customer Id
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- Subscription Lookup By Customer Id
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- Customer Lookup by Hashed Email Address
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- Email Deployment
- Email Audience Assignment Status
- Email Clicks
- Email Deployment Add Audience
- Email Deployment Approval Lookup
- Email Deployment Audience List FTP
- Email Deployment Cancel
- Email Deployment Clone
- Email Deployment Content
- Email Deployment Content Lookup
- Email Deployment Lookup
- Email Deployment Remove Audience
- Email Deployment Schedule
- Email Deployment Search
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- Email Deployment Unschedule
- Email On Demand Send
- Email Opt In/Out Lookup
- Email Optin Queue
- Email Optout Queue
- Email Flag Email As Invalid
- Show all articles ( 6 ) Collapse Articles
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- Release Notes for V18.10
- Release Notes for V18.11
- Release Notes for V18.12
- Release Notes for V18.13
- Release Notes for V18.14
- Release Notes for V18.15
- Release Notes for V18.16
- Release Notes for V18.9
- Release Notes for V19.1
- Release Notes for V19.10
- Release Notes for V19.11
- Release Notes for V19.12
- Release Notes for V19.13
- Release Notes for V19.14
- Release Notes for V19.15
- Release Notes for V19.16
- Release Notes for V19.17
- Release Notes for V19.2
- Release Notes for V19.3
- Release Notes for V19.4
- Release Notes for V19.5
- Release Notes for V19.6
- Release Notes for V19.7
- Release Notes for V19.8
- Release Notes for V19.9
- Release Notes for V20.1
- Release Notes for V20.2
- Release Notes for V20.3
- Release Notes for V20.4
- Release Notes for V20.6
- Release Notes for V20.5
- Release Notes for V20.7
- Release Notes for V20.8
- Release Notes for V20.9
- Release Notes for V20.10
- Release Notes for V20.11
- Release Preview for V20.13
- Release Preview for October 9, 2020
- Release Notes for V20.12
- Release Preview for October 30, 2020
- Release Preview for November 20, 2020
- Release Preview for December 11, 2020
- Release Notes - January 8th, 2021
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- Customer Olytics Data
- Form Listener
- Olytics - Integration Description
- Olytics - Product Outline
- Olytics Comprehensive Lookup
- Olytics Customer Search
- Olytics Customer Top Values
- Reports - Web Behavior Reporting
- Web Behavioral Tracking (Olytics) - Overview & Capabilities
- Audience Builder (OnQ) - Querying Olytics Fields
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- Email - Clickbot Reporting
- Reports - Audience Builder (OnQ) Reporting
- Reports - Audience Overlap Report
- Reports - Audience Report
- Reports - Data Tracker Reporting
- Reports - Email Reporting
- Reports - Issue Activity Reporting
- Reports - Web Behavior Reporting
- Reports - Overview
- Reports- FAQs
- Reports - Email Device and Client Type Reporting
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- Email Deployment
- Email Audience Assignment Status
- Email Clicks
- Email Deployment Add Audience
- Email Deployment Approval Lookup
- Email Deployment Audience List FTP
- Email Deployment Cancel
- Email Deployment Clone
- Email Deployment Content
- Email Deployment Lookup
- Email Deployment Remove Audience
- Email Deployment Schedule
- Email Deployment Search
- Email Deployment Test
- Email Deployment Unschedule
- Email On Demand Send
- Email Opt In/Out Lookup
- Email Optin Queue
- Email Optout Queue
- Email Flag Email As Invalid
- Email - Checklist for Sends Created via API Calls
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- Email - A/B Testing
- Email - Advanced Features
- Email - Appending Lists On Triggered Deployments
- Email - Assigning Link Tracking Categories
- Email - Automated ACS Notifications
- Email - Deliverability
- Email - Deployment Checklist & Best Practices
- Email - Dynamic Content
- Email - FAQs
- Omeda - Getting Support
- Email - Glossary
- Email - Link Tracking Errors
- Email - Merge Variables
- Email - Preference Page
- Email - Recurring Deployments
- Email - Triggered Deployments
- Email - User Set-up
- Email - Web Tracking
- Email - Web Tracking String Parameter Definitions
- Email Builder - Getting Started
- Email - Stealth Link
- Email - Clickbot Reporting
- Email - Validation Services
- Email - Opt-Out Footer Merge Variable
- Reports - Email Reporting
- Email - Whitelisting Email Newsletters
- Email - Request a New Deployment Type
- Email - Behavioral Data
- Email - Deployment Defaults
- Email - Deployment Type Creation
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- Odyssey - Audience Element
- Odyssey - Timing Elements
- Odyssey - Email Element
- Odyssey - Filter Element
- Odyssey - Form Submit Element
- Odyssey - Export Element
- Odyssey - Split Element
- Odyssey - Personalization Element
- Odyssey - Metering Element
- Odyssey - Pathfinder Element
- Odyssey - Google Ad Manager Element
- Odyssey - Adroll Elements
- Odyssey - Facebook Elements
- Odyssey - Goal Element
- Odyssey Overview
- Odyssey - FAQs
- Odyssey - Reporting
- Odyssey - Querying Element Visitors in Audience Builder
- Odyssey - Using Profiles
- Odyssey - Email Merge Variables
- Odyssey - Omeda's Email Designer
- Odyssey - Email Designer Templates
- Odyssey - Merging Paths
- Odyssey - Creating Custom Templates
- Odyssey - Voyage Templates
- Odyssey - Editing an In Progress Voyage
- Odyssey - Error Troubleshooting
- Odyssey - Dynamic Content
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- Audience Builder (OnQ) - Admin User Guide
- Audience Builder (OnQ) - How To Query Customers
- Audience Builder (OnQ) - Match Evaluation
- Audience Builder (OnQ) - Overview
- Audience Builder (OnQ) - Query Result Outputs
- Reports - Audience Builder (OnQ) Reporting
- Email - Behavioral Data
- Audience Builder (OnQ) - Advanced Features
- Audience Builder (OnQ) - Querying Olytics Fields
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- How to conditionally display a question on your form (video)
- How to create and add an email confirmation to your form (video)
- How to update a demographic (video)
- How To Use A/B Testing on your Dragon Webform (video)
- How To Use Progressive Profiling
- How to send a user back to your website after form submission (redirect to a return URL)
- Best practices for testing forms
- Dragon Forms URL Structure and Appending Parameters
- Form Builder (Dragon) - Overview
- Form Builder (Dragon) Themes
- Form Builder ADA Compliance
- Styling Your Dragon Webforms
- Test links v. live links
- Using a Custom Domain for your Dragon Webform
- Using Dragon Form Builder to capture a Behavior Subscription Attribute
- 2020 Form Builder Updates
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Release Notes for V18.15
- Knowledge Base Home
- Documentation
- Release Notes
- Release Notes for V18.15
API’s
Webhook in Add Audience API
An API Client can now send in a “CallbackURL” in the request of the Add Audience API. This will alert you when the audience list has been completely loaded.
Audience Builder (OnQ)
Enhancement to UX
We have updated your user experience by now showing the folders on the left had side as the expanded view. The option to collapse the folders and allow more real estate on the right-hand side is still available for your use.
Email Builder (Omail)
Deployment Delivery report
We have removed the View Additional Reports option and replaced it with separate links for the Deployment Graphs and the Demographic Breakdown. This gives you better visibility into using both of these reports. In addition, you can now use the Demographic Breakdown report on individual splits. Please contact the email success team with any questions you may have.
New option in Search
While in the Search screen, you now have an additional option in the “Sent As” dropdown box. By selecting this new option of “All Except Recurring and OD Send API” you will see all deployments excluding Recurring, On Demand Send API generated emails, and Odyssey.
Form Listener
Ability to ignore incoming data fields
You now can dictate which fields should NOT be captured from your forms that are using Form Listeners.
New on your Menu Bar!
You can now find Form Listener under the Acquire column in our Menu Ribbon. It has been tagged as “New” to make it easier to view. Please note that you must have Olytics access to use this functionality.
Personalization
Additional targeting options
You can now target Personalization efforts based on a parameter or parameter/value combination in a URL. You will see this new option in the UI.
Differentiate mobile and desktop
You can now target or exclude mobile site users for Personalization. This new addition allows you to have one effort that displays on mobile and another on desktop. What a great way to display different messages!
Search capabilities now available
We have now added the ability to search Personalizations by name and/or URL restriction in order to make it easier for you to filter the ones being shown for a clearer view of the prioritization. Search results are saved even if page is reloaded, or someone navigates back. A true time saver!
Web Registration Forms
FreshAddress integration
We are now able to validate email addresses upon entry on any of your custom web forms. We will ping the FreshAddress database to obtain the validity score of the email address. You have the option to not allow the customer to submit if the email address fails validation. The ability to add this functionality to your Dragon forms will be available in Q1. Please contact your Account Manager for further details.