Skip to content

Search the Omeda Knowledge Base

Email – Request a New Deployment Type

If you are launching a new email product and need a corresponding deployment type added to the Omeda Platform, simply follow these 2 steps below:

  1. Download and fill out the Email Product Set-up Template
  2. Submit a Jira ticket and attach the completed template, selecting the component “Omail Support” in your Jira ticket, and indicating which Omeda Profile(s) you need the new Product added to.

If you need assistance, or have questions about the template, please refer to the Glossary Table below, or contact your Audience Services Manager/Director.

Note: any new deployment types created will automatically pre-populate with all global optouts


Template HeaderWhat is it for?DetailsExample
Deployment Type (50 Character Limit)The INTERNAL Email NameWe recommend that you chose a name that allows you to easily identity the name in reports and queries. You can use abbreviated descriptors for Brand (e.g. ABC Brand) and Email Type (e.g. Newsletter = NL), to name your deployment Type.  NOTE: If requesting a new deployment type for a Digital Edition, you must note if it is audited or non-audited.ABC-NL-My Weekly
Product Name (50 Character Limit)The INTERNAL Product NameYou can chose the same name as deployment type. If not, we recommend that you chose a name that allows you to easily identify the product in reports and queries. You can use abbreviated descriptors for Brand and Email Type.ABC-NL-My Weekly
Alternate IDFor INTERNAL Use:Please leave this field BLANK
Product TypeEmail Product TypeSelect the applicable Product Type: Newsletter = Actively subscribed products like Daily or Weekly Newsletters, Deployment Type = All other Email products, e.g. Promotional Emails, Event Marketing, Surveys, etc.Newsletter
-or-
Deployment Type
External NameThe EXTERNAL Email NameThis is the name your subcribers will see on the Unsubscribe confirmation page. This is easily changeable via Email Builder -> Tools -> Opt-out SettingsABC Brand – My Weekly Newsletter
DomainDomain for this Deployment TypePlease tell us which of your domains this deployment type should send from. If you require a new domain, please state NEW-[DOMAIN NAME].  You will need to enter an additional JIRA ticket with the domain request information.email.mydomain.com
DesignationThe Email DesignationSelect the Type of the Deployment from the Dropdown. You will be able to segment reports by their Designation.Newsletter,
Marketing,
Events,
etc.
From_nameThe “Friendly” From NamePlease tell us the “friendly” name you would like the recipient to see when receiving your email.  This is easily changeable after the initial set up by accessing Email Builder -> Tools -> Deployment Defaults and then selecting the appropriate deployment type from the drop down.ABC Brand Editors
MailboxThe Name before the @-signPlease provide the NAME that you want to appear before the @-sign in the From Email. This is easily changeable after the initial set up by accessing Email Builder -> Tools -> Deployment Defaults and then selecting the appropriate deployment type from the drop down.News@email.ABCbrand.com
Reply_to_emailThe Reply-to Email (OPTIONAL)Please provide a “Reply-To” email if you want a reply to your email product to go to a specified address. You can also chose a do-not-reply@mydomain.com if replies aren’t monitored, or leave this blank if you prefer all responses to be dropped.  This is easily changeable after the initial set up by accessing Email Builder -> Tools -> Deployment Defaults and then selecting the appropriate deployment type from the drop down. 
FrequencyThe Email FrequencyHow often do you plan on sending this email? Daily, weekly, monthly, intermittently, etc.Daily,
Weekly,
etc.
VolumeThe List SizeHow large will the your send list be? Please provide the approx. record count for each send.15,000
Table of Contents
Knowledge Base Feedback