Search the Omeda Knowledge Base

Customer Lookup By Customer Id

Summary

This API provides the ability look up a Customer by the Customer id.   The response will include basic Customer information and various links to look up additional Customer information such as Demographics, Addresses, etc for a single Customer record.

  • If the customer has been merged into another customer or deactivated an error message will be returned. (Please see failure section for more details)

General Technical Requirements

The following technical requirements apply to all requests for this API.

Base Resource URI

Production: https://ows.omeda.com/webservices/rest/brand/{brandAbbreviation}/customer/{customerId}/*

Testing:    https://ows.omedastaging.com/webservices/rest/brand/{brandAbbreviation}/customer/{customerId}/*
brandAbbreviation
is the abbreviation for the brand
customerId
is the internal customer id (encrypted customer id may also be used)

HTTP Headers

The HTTP header must contain the following element:

x-omeda-appid
a unique id provided to you by Omeda to access your data. The request will fail without a valid id.

Content Type

The content type is always application/json.

JSON
application/json

JSON is the preferred data exchange format, because it is lightweight and, in most cases, faster to process and utilizes less bandwidth. There are many available open-source JSON libraries available. See json.org for details.

Supported HTTP Methods

There is one HTTP method supported:

  1. GET : See W3C’s GET specs for details.

Lookup Customer By Customer Id

Retrieves a record containing all available name, contact, and demographic information about the customer.

Field Definition

The following table describes the data elements present on the response from the API.

In addition to the below elements, a SubmissionId element will also be returned with all responses. This is a unique identifier for the web services response. It can be used to cross-reference the response in Omeda’s database.

Customer Elements

OriginalPromoCodeNoStringOriginal “Promo Code” that was used to create this customer.

Element Name Always Returned… Data Type Description
Id Conditional Integer internal id (for use on certain databases)
ReaderId Conditional Integer reader id (for use on certain databases) typically either the reader id or the id is returned, but not both.
EncryptedCustomerId Yes String The Encrypted Customer Id for the customer
Salutation No String “Mrs.”, “Mr.”, etc.
FirstName No String first name
MiddleName No String middle name
LastName No String last name
Suffix No String “Jr.”, “Sr.”, “III”, etc.
Title No String job title
Gender No String “F” for Female, “M” for Male, “U” for Unknown.
PromoCode No String “Promo Code” last used to create/update this customer.
SignUpDate No DateTime Date & time customer “signed up” as customer. yyyy-MM-dd HH:mm:ss format. Example: 2010-03-08 21:23:34.
ChangedDate No DateTime Date & time record last changed. yyyy-MM-dd HH:mm:ss format. Example: 2010-03-08 21:23:34.
StatusCode No Short 1 for “Active”, 0 for “Deleted/Inactive”, 2 for “Prospect”.
Addresses Yes Link a link reference to the address data as a resource.
Phones Yes Link a link reference to the phone data as a resource.
EmailAddresses Yes Link a link reference to the email data as a resource.
CustomerDemographics Yes Link a link reference to the customer demographic data as a resource.
Subscriptions Yes Link a link reference to the subscription data as a resource.

Response

HTTP Response Codes

Status Description
200 OK The request has succeeded. See Example Response below.
403 Forbidden Typically, this error occurs when the credentials are erroneous. Potentially, an incorrect x-omeda-appid.
404 Not Found Typically, this error occurs with a malformed URL or the resource that is searched for is not found.
500 Internal Server Error In the rare case that there is a server-side problem, this response will be returned. This generally indicates a problem of a more serious nature, and submitting additional requests may not be advisable. Please contact your Omeda Account Representative if the issue continues.

Success

{
   "Id" : 12345,
   "Salutation" : "Mr.",
   "FirstName" : "John",
   "MiddleName" : "J",
   "LastName" : "Smith",
   "Suffix" : "Jr.",
   "Title" : "Developer",
   "Gender" : "M",
   "ClientCustomerId" : "543210",
   "OriginalPromoCode" : "2009_SIGNUP_SPECIAL",
   "PromoCode" : "2010_RENEWAL",
   "SignUpDate" : "2009-03-08 21:23:34",
   "ChangedDate" : "2010-03-08 14:07:12",
   "StatusCode" : 1,
   "Addresses" : "https://ows.omedastaging.com/webservices/rest/brand/FOO/customer/12345/address/*",  
   "Phones" : "https://ows.omedastaging.com/webservices/rest/brand/FOO/customer/12345/phone/*",
   "EmailAddresses" : "https://ows.omedastaging.com/webservices/rest/brand/FOO/customer/12345/email/*",
   "CustomerDemographics" : "https://ows.omedastaging.com/webservices/rest/brand/FOO/customer/12345/demographic/*",
   "Subscriptions" : "https://ows.omedastaging.com/webservices/rest/brand/FOO/customer/12345/subscription/*"
   "SubmissionId" : "24B9BF6F-0677-462B-942A-D87EEBD10F77"
}

Failure

Standard Customer Error Message
{
   "SubmissionId":"ec0c2ba6-13f4-4934-8efa-74c2ccb33f1d",
   "Errors":[
      {
         "Error":"Customer 12345 was not found."
      }
   ]
}
Merged Customer Error Message
{
   "SubmissionId":"2da476ca-9ae6-4b4a-a77c-4aafbd275028",
   "Errors":[
      {
         "MergedIntoCustomerId":99999,
         "Error":"Customer id 22 is valid but not active. Please use 99999."
      }
   ]
}
Possible Error Messages

In the event of an error, an error response will be returned. Here are some of the possible responses you might receive.

Customer {customerId} was not found.
Customer id {customerId} is valid but not active. Please use {mergedIntoCustomerId}.
OmedaCustomerId {customerId} is pending deactivation. Please try again later.
Last Updated On November 30, 2018
Tags:
Knowledge Base Feedback