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The Omeda Experience

• Onboarding
  • The Omeda Experience - Onboarding Overview
  • Email - Request a New Deployment Type
  • Email - Automation for Email Sending
  • Email - Checklist for New Clients
  • Email - Deployment Type Creation
  • Email – Training Schedules for New Clients
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• Data Success
  • ABM Accelerator Suite - Data Appends
  • Event Accelerator Suite - Data Appends
  • Omeda Client Support Portal - User Guide
• Client Success
  • Omeda Client Support Portal - User Guide

• Omeda Client Support Portal - User Guide
• Omeda - Getting Support

Documentation

• API & Webservices
  • Customer Lookup APIs
    • Behavior Lookup By Customer Id
    • Customer Change Lookup
    • Customer Comprehensive Lookup By Customer Id
    • Customer Lookup By Customer Id
    • Customer Lookup By Email Address
    • Customer Lookup By EncryptedCustomerId
    • Customer Lookup By External ID
    • Customer Lookup By Name and Country
    • Customer Lookup By PostalAddressId
    • Customer Merge History Lookup
    • Demographic Lookup By Customer Id
    • Email Address Lookup By Customer Id
    • External ID Lookup By Customer Id
    • Phone Lookup By Customer Id
    • Postal Address Lookup By Customer Id
    • Subscription Lookup By Customer Id
    • Subscription Lookup By Email
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  • Store Customer Info APIs
    • Assign Behavior
    • Assign Behavior Bulk
    • Save Customer and Order
    • Save Customer and Order Paid
    • Transaction Lookup
  • Brand Lookup APIs
    • Behavior Actions Lookup
    • Behavior Categories Lookup
    • Behavior Lookup
    • Behavior Lookup By Id
    • Behavior Lookup Grouped By Product
    • Brand Comprehensive Lookup Service
    • Brand Group Lookup
    • Brand Promotions By Promo Code
    • Brand Promotions Content By Promo Code
    • Brand Promotions Quantity
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  • Store Brand Info APIs
    • Assign Behavior To Category
    • Store Behavior
    • Store Behavior Action
    • Store Behavior Attribute
    • Store Behavior Category
  • Authentication APIs
    • Activate Authentication
    • Add Authentication
    • Reset Authentication
    • Update Authentication
    • Validate Authentication
  • Email Builder APIs
    • Email Deployment
    • Email Audience Assignment Status
    • Email Clicks
    • Email Deployment Add Audience
    • Email Deployment Approval Lookup
    • Email Deployment Audience List FTP
    • Email Deployment Cancel
    • Email Deployment Clone
    • Email Deployment Content
    • Email Deployment Content Lookup
    • Email Deployment Lookup
    • Email Deployment Remove Audience
    • Email Deployment Schedule
    • Email Deployment Search
    • Email Deployment Test
    • Email Deployment Unschedule
    • Email On Demand Send
    • Email Opt In/Out Lookup
    • Email Optin Queue
    • Email Optout Queue
    • Email Flag Email As Invalid
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  • Utility APIs
    • GDPR Permission API
    • Postal Info Lookup
    • Run Processor
    • Tax Rate Lookup
  • Olytics APIs
    • Customer Olytics Data
    • Olytics Comprehensive Lookup
    • Olytics Customer Search
    • Olytics Customer Top Values
  • API - Overview
  • API Standard Constants and Codes
  • API Web Service Best Practices
  • Email - Checklist for Sends Created via API Calls
• Release Notes
  • Release Notes for V18.10
  • Release Notes for V18.11
  • Release Notes for V18.12
  • Release Notes for V18.13
  • Release Notes for V18.14
  • Release Notes for V18.15
  • Release Notes for V18.16
  • Release Notes for V18.9
  • Release Notes for V19.1
  • Release Notes for V19.10
  • Release Notes for V19.11
  • Release Notes for V19.12
  • Release Notes for V19.13
  • Release Notes for V19.14
  • Release Notes for V19.15
  • Release Notes for V19.16
  • Release Notes for V19.17
  • Release Notes for V19.2
  • Release Notes for V19.3
  • Release Notes for V19.4
  • Release Notes for V19.5
  • Release Notes for V19.6
  • Release Notes for V19.7
  • Release Notes for V19.8
  • Release Notes for V19.9
  • Release Notes for V20.1
  • Release Notes for V20.2
  • Release Notes for V20.3
  • Release Notes for V20.4
  • Release Notes for V20.6
  • Release Notes for V20.5
  • Release Notes for V20.7
  • Release Notes for V20.8
  • Release Notes for V20.9
  • Release Notes for V20.10
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• FAQs
  • Email - FAQs
  • TLS 1.0 and 1.1 Deprecation

• Fulfillment Glossary
• Release Notes for V20.9

CDP - Customer Data Platform

• Olytics
  • Customer Olytics Data
  • Form Listener
  • Olytics - Integration Description
  • Olytics - Product Outline
  • Olytics Comprehensive Lookup
  • Olytics Customer Search
  • Olytics Customer Top Values
  • Reports - Web Behavior Reporting
  • Web Behavioral Tracking (Olytics) - Overview & Capabilities
  • Release Notes for V20.8
  • Release Notes for V20.9
  • Audience Builder (OnQ) - Querying Olytics Fields
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• Metering
  • Metering - FAQs
  • Metering - Reporting
  • Metering - Troubleshooting Checklist
  • Metering Overview
  • Release Notes for V20.8
• Personalization
  • Personalization - 'Generate Personalization' Option
  • Personalization - Archiving & Restoring
  • Personalization - FAQs
  • Personalization - HTML Templates
  • Personalization - Merge Variables
  • Personalization - Reporting
  • Personalization Overview
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• Form Listener
• Web Behavioral Tracking (Olytics) - Overview & Capabilities

Integrations

• External Integrations
  • Zapier
    • Using Zapier to Integrate with your Form Vendor
    • Zapier – Integration Description
  • Facebook/Instagram
    • Connecting your Facebook Business Manager and Ad Account
    • Facebook Events Manager - Integration Overview and Setup
    • Facebook/Instagram Ad Manager – Integration Description
    • Facebook/Instagram Ads Manager Integration Overview
  • Google Ad Manager
    • Google Ad Manager – Integration Description
    • Google Ad Manager Overview
  • ON24
    • ON24 – Integration Description
    • ON24 Integration Setup
  • AdRoll
    • AdRoll – Integration Description
    • AdRoll Event Based Audience - Integration Overview and Setup
  • AdRoll Event Based Audience - Integration Overview and Setup
  • BlueConic – Integration Description & Setup
  • Drupal – Integration Description
  • FreshAddress – Integration Description
• Omeda Integrations
  • Delta File FTP – Integration Description
  • Form Listener – Integration Description
  • Olytics - Integration Description
  • Personalization – Integration Description

• Integrations - Overview

Analytics & Reporting

• Dashboards
  • Dashboard
  • My Omeda
• Reports
  • Email - Clickbot Reporting
  • Reports - Audience Builder (OnQ) Reporting
  • Reports - Audience Overlap Report
  • Reports - Audience Report
  • Reports - Data Tracker Reporting
  • Reports - Email Reporting
  • Reports - Issue Activity Reporting
  • Reports - Web Behavior Reporting
  • Reports - Overview
  • Reports- FAQs
  • Release Notes for V20.8
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• Release Notes for V20.8

Marketing Automation & Email Builder

• Email Builder (Omail)
  • Email API
    • Email Deployment
    • Email Audience Assignment Status
    • Email Clicks
    • Email Deployment Add Audience
    • Email Deployment Approval Lookup
    • Email Deployment Audience List FTP
    • Email Deployment Cancel
    • Email Deployment Clone
    • Email Deployment Content
    • Email Deployment Lookup
    • Email Deployment Remove Audience
    • Email Deployment Schedule
    • Email Deployment Search
    • Email Deployment Test
    • Email Deployment Unschedule
    • Email On Demand Send
    • Email Opt In/Out Lookup
    • Email Optin Queue
    • Email Optout Queue
    • Email Flag Email As Invalid
    • Email - Checklist for Sends Created via API Calls
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  • Email - A/B Testing
  • Email - Advanced Features
  • Email - Appending Lists On Triggered Deployments
  • Email - Assigning Link Tracking Categories
  • Email - Automated ACS Notifications
  • Email - Deliverability
  • Email - Deployment Checklist & Best Practices
  • Email - Dynamic Content
  • Email - FAQs
  • Omeda - Getting Support
  • Email - Glossary
  • Email - Link Tracking Errors
  • Email - Merge Variables
  • Email - Preference Page
  • Email - Recurring Deployments
  • Email - Triggered Deployments
  • Email - User Set-up
  • Email - Web Tracking
  • Email - Web Tracking String Parameter Definitions
  • Email Builder - Getting Started
  • Email - Stealth Link
  • Email - Clickbot Reporting
  • Email - Validation Services
  • Email - Opt-Out Footer Merge Variable
  • Reports - Email Reporting
  • Email - Whitelisting Email Newsletters
  • Email - Request a New Deployment Type
  • Email - Behavioral Data
  • Email - Deployment Defaults
  • Email - Deployment Type Creation
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• Marketing Automation (Odyssey)
  • Odyssey - Email Designer Templates
  • Odyssey Overview
  • Odyssey - FAQs
  • Odyssey - Omeda's Email Designer
  • Odyssey - Voyage Templates
  • Odyssey - Reporting
  • Odyssey - Merging Paths
  • Release Notes for V20.9
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• Email Services - Overview & Capabilities
• Email Builder - User Guide
• Email - Automation for Email Sending

Data Management & Governance

• Audience Builder (OnQ)
  • Audience Builder (OnQ) - Admin User Guide
  • Audience Builder (OnQ) - How To Query Customers
  • Audience Builder (OnQ) - Match Evaluation
  • Audience Builder (OnQ) - Overview
  • Audience Builder (OnQ) - Query Result Outputs
  • Reports - Audience Builder (OnQ) Reporting
  • Email - Behavioral Data
  • Audience Builder (OnQ) - Advanced Features
  • Release Notes for V20.8
  • Release Notes for V20.9
  • Audience Builder (OnQ) - Querying Olytics Fields
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• GDPR
  • GDPR Consent Management
  • GDPR Overview
• Data Loader
  • Technical Details
    • Data Loader - Validation Rules (details)
    • Data Loader - Standard Mapping Fields (details)
  • Data Loader - Basic Navigation
  • Data Loader - Loading Data
  • Data Loader - Querying in Audience Builder
  • Data Loader - Templates
  • Data Loader Introduction
  • Data Loader - Validation Rules by Use Case
  • Data Loader FAQs
  • Release Notes for V20.8
  • Release Notes for V20.9
  • Data Loader - FTP Sites
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• Database - Overview & Capabilities
• Manage Users UI

Subscription & Fulfillment Management

• Audience Search (Customer View)
  • Audience Search - Gift Subscription Management
  • Audience Search - Group Subscription Management
  • Audience Search - Other Updates
  • Audience Search - Overview
  • Audience Search - Searching Adding & Updating Customers
  • Audience Search - Subscription Management
  • Release Notes for V20.8
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• Issue Closes
  • Reports - Issue Activity Reporting

• Campaign App - Overview
• Fulfillment - Overview & Capabilities

Forms & Landing Pages

• Form Builder (Dragon)
  • Form Builder How-Tos
    • How to conditionally display a question on your form (video)
    • How to create and add an email confirmation to your form (video)
    • How to update a demographic (video)
    • How To Use A/B Testing on your Dragon Webform (video)
    • How To Use Progressive Profiling
    • How to send a user back to your website after form submission (redirect to a return URL)
    • Release Notes for V20.8
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  • Best practices for testing forms
  • Dragon Forms URL Structure and Appending Parameters
  • Form Builder (Dragon) - Overview
  • Form Builder (Dragon) Themes
  • Form Builder ADA Compliance
  • Styling Your Dragon Webforms
  • Test links v. live links
  • Using a Custom Domain for your Dragon Webform
  • Using Dragon Form Builder to capture a Behavior Subscription Attribute
  • 2020 Form Builder Updates
  • Release Notes for V20.8
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• Form Listener
• Using Zapier to Integrate with your Form Vendor
• Release Notes for V20.8

Digital Editions

• Digital Editions (Mozaic) - Publisher Guidelines

Success Use Cases

• EPG Media Finds Renewal Success Using Omeda’s Personalization Tool

Professional Services

• ABM Accelerator Suite - Data Appends
• Email - Validation Services
• Event Accelerator Suite - Data Appends

Video Library

• Form Builder (Dragon) Videos
  • How to conditionally display a question on your form (video)
  • How to create and add an email confirmation to your form (video)
  • How to update a demographic (video)
  • How To Use A/B Testing on your Dragon Webform (video)

• Audience Data - Strategic Path To Growth (Video)
• Audience Relationship Management (Video)
• Capture an Opt-In using a Modal Pop Up (Webinar)
• Match Evaluation (Webinar)
• Querying Your Web Behavioral Data (Webinar)

FAQs

• Email - FAQs
• Metering - FAQs
• Odyssey - FAQs
• Personalization - FAQs
• Reports- FAQs
• Did You Know?
• Data Loader FAQs
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CMP - Consent Management Platform

• Consent Management Overview