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Your Success Is Our Top Priority.

The Client Success Team Can Help Monetize Your Data, Grow Your Audience, and Implement New Technology & Products

Each team member brings a unique skill set, from working as experts on our products to working within the industry for 5-10+ years. Your client success team member will act as a partner and be designated to your group in order to drive innovation and revenue.


Tony Napoleone

VP, Client Success


Nicole Backaus

Director, Client Success


Ray Provencio

Director, Client Success


Erin Aguilar

Manager, Client Success


Hayat Ali-Ghoneim

Manager, Client Success


Bill Ciesielczyk

Manager, Client Success


Alyssa Dryver

Marketing Manager

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Kate Ferrara

Marketing Manager

The client success team helps you realize the full value of your Omeda platform through:

    • Serving as your lead point of contact on the full product suite & helping you identify and reach goals through a consultative approach
    • Actively training and leading educational demos and webinars
    • Integrating with internal departments to keep up with and transfer knowledge on best practices and evolving trends
    • Gathering all client feedback and cycling it back through our teams and executives to improve functionality
    • Guiding you and keeping you up to speed on all functions and products; including onboarding, training, and client support

"Omeda has so many offerings & integrations. I really enjoy helping my clients understand how they can take advantage of new features and products."


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